How to Say Excuse Me in Chinese: 不好意思, 请问, and 借过

A commuter easing sideways through a crowded metro carriage, hand raised in a small apology

"Excuse me" in Chinese is 不好意思, pronounced bù hǎoyìsi, if you want one phrase that works nearly everywhere. But English "excuse me" is really three different requests wearing the same words, and Chinese gives each its own phrase: 不好意思 to get someone's attention or interrupt, 请问 (請問) qǐngwèn to open a question, and 借过 (借過) jièguò in Taiwan or 让一下 (讓一下) ràng yīxià on the Mainland to get past someone. Once you stop looking for a single translation, the whole thing becomes easy.

不好意思 bù hǎoyìsi

Excuse me / sorry to bother you. The all-purpose opener.

Literally "I'm embarrassed (to ask)." Flags a waiter, interrupts a conversation, prefaces a favour, and doubles as a light apology. 意思 reduces to yìsi in speech. Dominant in Taiwan, everyday on the Mainland.

Everyday
Hear it: tap the speaker on any card above to play the phrase using your device's built-in Chinese voice. It's a synthetic voice — useful for checking a tone, but not the real thing. Every story and word in the Literate Chinese app is recorded with natural narration in both Mainland and Taiwan Mandarin.
Key takeaways
  • Three jobs, three phrases. Attention or interruption: 不好意思. Asking a question: 请问 qǐngwèn. Getting past: 借过 jièguò (Taiwan) or 让一下 ràng yīxià (Mainland).
  • 不好意思 is the safe default. If you only remember one, remember this one. It is never rude and it covers roughly 80% of the moments an English speaker says "excuse me."
  • 请问 is never used alone. It is a runway for a question: 请问,洗手间在哪里? Say it and stop, and the listener waits for the rest.
  • Getting past someone is the most regional case. 借过 is everyday in Taipei; 让一下 or 让一让 in Shanghai and Beijing; 劳驾 láojià is a northern Mainland flavour.
  • "Excuse me?" meaning "pardon, say that again" is a different phrase again: 什么? or 请再说一遍 qǐng zài shuō yī biàn, never 不好意思 on its own.

Why does "excuse me" need three phrases in Chinese?

Because in English the phrase is doing three unrelated things and we have stopped noticing. "Excuse me" to a waiter is a summons. "Excuse me, where is the station?" is a question opener. "Excuse me" on a crowded train is a physical request to move. Chinese keeps those separate, and each has its own natural wording.

The trick is to ask yourself what you actually want. Attention? Information? Space? The answer tells you the phrase.

How do you say excuse me to get someone's attention?

This is the summons: flagging staff, stopping a passer-by, breaking into a conversation. 不好意思 owns this job, but there are a few companions worth knowing, and one regional split in restaurants.

不好意思,打扰一下 bù hǎoyìsi, dǎrǎo yīxià

Excuse me, sorry to interrupt for a moment.

打扰 is "to disturb." 一下 softens it to "just briefly," and is said yíxià. The standard way to break into a conversation or knock on an office door.

Polite
服务员 fúwùyuán

Waiter! / Excuse me! (calling restaurant staff)

On the Mainland you call the role, not "excuse me." 服务员 is the normal word there; in Taiwan the word is 服務生 fúwùshēng, but people are far more likely to raise a hand and say 不好意思.

Mainland
老板 lǎobǎn

Boss! (calling the owner of a small shop or stall)

The polite way to hail whoever runs a street stall, noodle shop, or corner store. 老板娘 lǎobǎnniáng for a woman. Works in both regions.

Casual
请问一下 qǐngwèn yīxià

Excuse me, quick question.

Bridges attention-getting and asking. Said qǐngwèn yíxià. In Taiwan you will often hear the full stack: 不好意思,請問一下.

Neutral

The restaurant case is the one worth practising because it is where regional habits diverge most visibly. A Mainland diner calls 服务员 across the room without a second thought. A Taiwanese diner catches an eye, raises a hand, and says 不好意思. Do the Mainland thing in Taipei and you will be served, but you will also be noticed. Our app swaps 服务员 and 服務生 for you depending on which Mandarin you are studying, one of 89 regional word pairs it tracks.

How do you say excuse me before asking a question?

请问 qǐngwèn is the phrase, and it has one rule: it must be followed by the question. 请 is "please" (really "to request"), 问 is "to ask," and together they mean "may I ask." It is not an apology, so it never stands alone.

请问 qǐngwèn

Excuse me, may I ask... The question opener.

请问,地铁站在哪里? "Excuse me, where is the metro station?" Neutral and polite everywhere. Add 一下 for a lighter touch.

Neutral
不好意思,请问 bù hǎoyìsi, qǐngwèn

Sorry to bother you, may I ask...

The two-step approach: get attention, then ask. This is what a stranger on the street will actually say to you, and the best template for stopping someone.

Polite
麻烦你 máfan nǐ

Excuse me, could you... (before a request)

Literally "trouble you." Use it when you want someone to do something rather than tell you something: 麻烦你帮我拿一下. Afterwards, 麻烦你了 is the thanks.

Polite

Notice the division of labour. 请问 asks for information, 麻烦你 asks for action, 不好意思 clears the ground for either. You will frequently hear all three chained: 不好意思,麻烦你,请问这个多少钱?

How do you say excuse me to get past someone?

This is the case with the sharpest Mainland and Taiwan split, and it is the one you will need most on the subway.

借过 jièguò

Excuse me, coming through.

Literally "borrow a passage." The everyday Taiwan word on the MRT, in night markets, in shops. Politer version: 不好意思,借過一下. Understood on the Mainland but rarely the first choice there.

Taiwan
让一下 ràng yīxià

Let me through / could you shift a little.

Said ràng yíxià. 让 is "to yield." The Mainland default in crowds, along with 让一让 ràng yi ràng. Functional rather than rude, but 麻烦让一下 is smoother.

Mainland
劳驾 láojià

Pardon me / would you mind... The northern one.

Literally "to trouble your carriage," an old courtesy. Very Beijing, warm and a little old-fashioned. Rare in the south and in Taiwan, where it sounds like a period drama.

Northern Mainland
麻烦让一下 máfan ràng yīxià

Sorry, could you let me through?

The polite Mainland form: 麻烦 takes the edge off the bare imperative. This is the one to say to an older person or on a full bus.

Polite

If you can't remember which region you are in, 不好意思 plus a sideways step works everywhere, and a raised hand does half the talking. But if you want to sound local, take 借過 to Taipei and 让一下 to Shanghai.

How do you say excuse me when leaving, or when you didn't hear?

Two more English "excuse me"s that Chinese handles with entirely different phrases. Neither uses 不好意思 alone, and getting them right removes a lot of awkward pauses.

失陪一下 shīpéi yīxià

Excuse me a moment (stepping away from a table or meeting).

失陪 is "to fail to keep you company." Slightly formal, so it fits dinners and business settings. Among friends, 我去一下洗手间 does the job.

Formal
我先走了 wǒ xiān zǒu le

Excuse me, I have to head off.

Literally "I'll go first." The normal way to leave a gathering before others do. Often prefaced with 不好意思 if you are leaving early.

Casual
请再说一遍 qǐng zài shuō yī biàn

Excuse me? / Could you say that again?

Said yí biàn. The polite "pardon?" In casual speech people just say 什么? shénme or 啊? with a rising tone. Adding 不好意思 in front makes it gentler.

Neutral
不好意思,我没听清楚 bù hǎoyìsi, wǒ méi tīng qīngchu

Sorry, I didn't catch that.

The learner's best friend. It puts the blame on your hearing rather than their speaking, and people slow down without being asked.

Polite

Which "excuse me" should I use? A comparison table

PhrasePinyinWhen to use itFormalityRegion
不好意思bù hǎoyìsiGet attention, interrupt, preface a favour, light apologyNeutralBoth (dominant in Taiwan)
不好意思,打扰一下 / 打擾一下bù hǎoyìsi, dǎrǎo yīxiàBreaking into a conversation or an officePoliteBoth
服务员 / 服務員fúwùyuánCalling restaurant staffNeutralMainland (Taiwan: 服務生, but 不好意思 preferred)
老板 / 老闆lǎobǎnHailing a stall or small-shop ownerCasualBoth
请问 / 請問qǐngwènOpening a questionNeutralBoth
请问一下 / 請問一下qǐngwèn yīxiàLighter question openerNeutralBoth
麻烦你 / 麻煩你máfan nǐBefore asking someone to do somethingPoliteBoth
借过 / 借過jièguòGetting past someoneNeutralTaiwan
让一下 / 讓一下ràng yīxiàGetting past someoneCasualMainland
麻烦让一下 / 麻煩讓一下máfan ràng yīxiàPolitely getting past someonePoliteMainland
劳驾 / 勞駕láojiàGetting past, or asking a small favourPolite, old-fashionedNorthern Mainland
失陪一下shīpéi yīxiàStepping away from a table or meetingFormalBoth
我先走了wǒ xiān zǒu leLeaving a gathering earlyCasualBoth
请再说一遍 / 請再說一遍qǐng zài shuō yī biàn"Pardon? Say that again"PoliteBoth
不好意思,我没听清楚 / 我沒聽清楚bù hǎoyìsi, wǒ méi tīng qīngchu"Sorry, I didn't catch that"PoliteBoth

Mistakes to avoid

These are the errors I hear most, in roughly the order learners make them.

What do the characters in 不好意思 actually mean?

Four characters, all of them among the first you learn, combining into a meaning none of them has alone. That is why it is worth taking apart once.

不
bù
not
好
hǎo
good; easy to
意
yì
idea; intention
思
sī
to think; thought

意思 yìsi is "meaning" (这是什么意思? "what does this mean?"), but 好意思 hǎo yìsi is a set phrase meaning "to have the nerve, to have the face to do something." 你好意思吗? is a genuinely sharp question: "aren't you ashamed?" Negate it and 不好意思 is "I don't quite have the face for this," which is why it reads as mild embarrassment. And embarrassment is exactly the feeling of interrupting a stranger, asking a favour, or squeezing past someone. The phrase names the feeling, and that acknowledgement is the courtesy.

请问 qǐngwèn is 请 "to request, please" (請 in Traditional, with the speech radical 言 on the left) plus 问 "to ask" (問, a mouth 口 inside a door 門: a question at the door). 借过 is 借 "to borrow" plus 过 "to pass" (過), so "let me borrow a way past," which is a lovely piece of politeness once you see it. 让 ràng (讓) is "to yield, to let," the same 让 as in 让我看看 "let me see." And 劳驾 is 劳 "to trouble, to labour" (勞) plus 驾 "carriage" (駕), a fossilised courtesy from when asking someone to move meant asking them to move their cart. The Chinese grammar guide has more on 一下 and why adding it to a verb makes a request lighter.

Why Chinese has no single "excuse me"

Here is the honest cultural note. English "excuse me" is a formula that lets you touch a stranger's attention without owing them anything. Chinese politeness works less through formulas and more through acknowledging the relationship in the moment: the waiter is addressed by role (服务员, 老板), the stranger by a small admission of imposition (不好意思, 麻烦你), the person in your way by a request to yield (让一下, 借过). Each phrase says what you want and what you know it costs the other person. That is why there is no one word, and it is also why 不好意思 has spread so far: it names the cost ("this is a bit awkward for me") without specifying the request, so it fits almost anywhere.

The regional texture follows from the same logic. Taiwan's service culture runs on 不好意思 to a degree that surprises Mainland visitors, who sometimes describe Taiwanese speech as apologising constantly. Mainland speech, especially in the north, is more direct with strangers: 让一下, 服务员, 劳驾, no preamble. Neither is ruder. They simply put the politeness in different places, and if you learn both you can adjust in real time, which is a more useful skill than any single phrase. Taiwan Mandarin vs Mainland Mandarin goes deeper on where the two varieties part ways.

See these phrases in real stories

The clearest way to learn the two faces of 不好意思 is to meet both in context. Three free stories in our browser reader, tap-to-look-up on every word:

More stories at every level in our Chinese reading practice library, and the same texts in Traditional characters in the Traditional reading practice collection, which is where you will see 請問 and 借過 as they are written in Taiwan.

How common are these characters, really?

Measured across the 658 graded stories in the Literate Chinese catalog (141,730 hanzi occurrences, July 2026), the building blocks of "excuse me" are all high-frequency: 不 is the 8th most common character, 好 the 24th, 问 the 69th, 打 the 93rd, 意 the 136th, and 让 the 137th. 请 does not make our top 150, which says something about the gap between spoken formulas and narrative text: you say 请问 a dozen times a day in a Chinese city, but a story rarely needs it. That is a good argument for learning these phrases as spoken chunks first, and letting reading reinforce the characters afterwards.

Frequently asked questions

What is the most common way to say excuse me in Chinese?

不好意思 bù hǎoyìsi. It gets attention, interrupts, prefaces a request, and works as a light apology, in both Mainland China and Taiwan. If you learn one phrase, learn this one. For asking a question specifically, use 请问 qǐngwèn.

What is the difference between 不好意思 and 请问?

不好意思 acknowledges that you are imposing; 请问 introduces a question. They stack naturally: 不好意思,请问... Use 请问 alone when you are already talking to someone and simply want to ask something; use 不好意思 first when you need to get their attention.

How do you say excuse me to get past someone in Chinese?

借过 jièguò in Taiwan, 让一下 ràng yīxià (said ràng yíxià) or 麻烦让一下 on the Mainland, and 劳驾 láojià in northern China. 不好意思 with a sideways step works anywhere.

Is 对不起 the same as excuse me?

No. 对不起 duì bu qǐ is an apology that admits fault. Using it to flag a waiter or get past someone sounds oddly formal, as if you had done something wrong. Some older speakers still use it as an attention-getter, but 不好意思 is the modern norm.

How do you say "excuse me?" when you didn't hear something?

请再说一遍 qǐng zài shuō yī biàn ("please say it again"), or the softer 不好意思,我没听清楚 ("sorry, I didn't catch that"). Casually, 什么? shénme with a rising intonation does the job among friends.

Do Taiwan and Mainland China say excuse me differently?

Yes, mostly in the "get past" and "call staff" cases. Taiwan says 借過 and calls staff with 不好意思; the Mainland says 让一下 or 劳驾 and calls 服务员. 不好意思 and 请问 are shared, though 不好意思 is noticeably more frequent in Taiwan.

Try reading your first story

The fastest way to make characters stick is to meet them in a story you can actually finish. Literate Chinese has 1,000+ graded stories matched to the words you know — in Mainland or Taiwan Mandarin, Simplified or Traditional. Free on iOS and Android.

Download on the App Store Get it on Google Play

Prefer the browser? Read a free story on the web →